Monday 16 December 2019

Business Communication

Non Verbal Communication - Body Language



The conscious and unconscious movements and postures by which attitudes and feelings are communicated.


Body language is not an exact science.

No single body language sign is a reliable indicator.

Body language involves:
How we position our bodies.



Our closeness to and the space between us and other people (proxemics), and how this changes.

Our facial expressions.

Our eyes especially and how our eyes move and focus, etc.

How we touch ourselves and others.

How our bodies connect with other non-bodily things, for instance, pens, cigarettes, spectacles and clothing.

Our breathing, and other less noticeable physical effects, for example our heartbeat and perspiration.

The six universal facial expressions:

Happiness.

Sadness.

Fear.

Disgust.

Surprise.

Anger.


Interpretation of body language. More here.